Privacy Policy

Last reviewed: 2025. This policy may be updated from time to time; please check the date above.

This Privacy Policy describes how smoothspins-casino-official.com ("the Site", "we", "us") collects, uses, stores, and protects personal data in connection with your use of the Site. It applies to all visitors and registered users. This policy should be read alongside our Terms and Conditions.

1. Data Controller

The entity operating this Site acts as the data controller for personal data collected through it. Corporate details are set out in the site footer. If you have questions about the identity of the controller, please contact us through the official channels referenced at the end of this document.

2. Categories of Data We May Collect

Depending on how you use the Site, we may collect the following categories of personal data:

Contact and identification data — name and email address submitted via our contact form
Technical and usage data — IP address, browser type and version, device type, pages visited, time spent on pages, referring URL
Cookie and tracking data — as described in Section 5 below
Correspondence content — the text of messages you send us

We do not collect payment card data, government-issued identification, or financial account information through this Site. Account-level data at casino operators is handled exclusively by those operators under their own privacy policies.

3. Purposes of Processing

We process personal data for the following purposes:

Providing the service — delivering web content, maintaining site functionality, and responding to enquiries
Site analytics and improvement — understanding how the Site is used in aggregate, identifying technical issues, and improving content quality
Security and fraud prevention — detecting and mitigating abusive or automated access
Legal compliance — meeting obligations under applicable UK law, including record-keeping requirements
Affiliate tracking — where users follow links to third-party operators, limited referral data may be passed to those operators for commission attribution purposes

4. Legal Bases for Processing

We rely on the following legal bases under the UK GDPR:

Legitimate interests — for analytics, security, and general site operation, where these interests are not overridden by your rights
Consent — for non-essential cookies and similar technologies, where consent is required
Legal obligation — where processing is required by law
Contract performance — for processing necessary to respond to an enquiry or provide a requested service

5. Cookies and Similar Technologies

This Site uses cookies and similar tracking technologies. These may include:

Strictly necessary cookies — required for basic site functionality; cannot be disabled
Analytics cookies — used to collect aggregated information about how visitors use the Site (e.g. via tools such as Google Analytics); these are only set with your consent
Affiliate tracking cookies — used to attribute referrals to third-party operators; activated when you follow an outbound affiliate link

You can manage cookie preferences through the consent banner displayed on first visit, or through your browser settings. Note that disabling certain cookies may affect site functionality.

6. Sharing Data with Third Parties

We do not sell personal data. We may share data with:

Service providers and processors — hosting providers, analytics platforms, and email delivery services operating under data processing agreements that restrict use to the contracted purpose
Affiliated casino operators — limited referral data for commission tracking, as noted in Section 3
Regulatory or law enforcement authorities — where required by a legal obligation or court order

Any third-party processor engaged by us is required to implement appropriate technical and organisational security measures.

7. Retention Periods

We retain personal data only for as long as necessary for the purpose for which it was collected:

Contact form data is retained for the duration required to resolve the enquiry and for a reasonable period thereafter in case of follow-up
Technical log data is retained for a limited period for security and diagnostic purposes
Analytics data is retained in aggregated or anonymised form indefinitely

Specific retention periods may be updated to reflect operational or legal requirements.

8. Your Rights Under UK GDPR

As a data subject under UK GDPR, you have the following rights:

Right of access — to request a copy of the personal data we hold about you
Right to rectification — to correct inaccurate or incomplete data
Right to erasure — to request deletion of your data where no lawful ground for retention exists
Right to restriction — to request that processing be limited in certain circumstances
Right to object — to processing based on legitimate interests, including direct marketing
Right to data portability — to receive your data in a structured, machine-readable format where processing is based on consent or contract

To exercise any of these rights, contact us via the official channels listed in the site footer. We will respond within one calendar month in accordance with UK GDPR obligations. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. International Data Transfers

Some of our third-party service providers (including analytics platforms) may process data outside the United Kingdom. Where this occurs, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the ICO or an adequacy decision covering the destination country.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our data practices or applicable law. The revised date at the top of this page will indicate when the most recent update was made. Continued use of the Site after an update constitutes acknowledgement of the revised policy. For significant changes, we will endeavour to provide a more prominent notice.

11. Contact for Privacy Enquiries

For questions or requests relating to this Privacy Policy or your personal data, please use the contact channels listed in the footer of this Site or visit our Contact page. Please include "Privacy Enquiry" in the subject line of your message.

Do not include sensitive personal data such as passwords or full financial account numbers in any correspondence.